Successful Business and IT Services in
Microsoft Dynamics 365
ERP for E-commerce and omnichannel
Dynamics 365 as a seamless multichannel management system forms the basis for our solutions in ERP implementation for distance and retail. The advanced ERP system with the versions Dynamics 365 Supply Chain Management, Dynamics 365 Financials and Dynamics 365 Commerce can help you to network, change and optimize your business software and your business processes throughout the entire retail life cycle and beyond To grow with your business needs. We can thus support your operational processes and improve your customer experience for smooth trading. This allows you to use the advantages of digitization both externally and internally.
With our expertise in Microsoft Dynamics 365 and our industry know-how from numerous projects, we ensure that our customers make full use of the capabilities of Microsoft Dynamics 365 in the retail sector. Microsoft Dynamics 365 offers the possibility to drive digital transformation on the basis of a company-wide uniform platform and to completely redesign the business processes.
With Microsoft Dynamics 365 and our help, you give your employees the tools to take the customer buying experience online and offline in your stores to a new level. You will deal more easily with changing requirements and customer expectations and convince your customers with personalized, consistent shopping experiences on websites, mobile devices, in stationary retail and all other channels.
360 ° view for customer management and integrated call center functionalities
Cross-channel function such as loyalty program, coupons and extensive payment methods
Outstanding possibilities for pricing (mix and match, happy hour, sets, discount levels, etc.)
Connection of various freight forwarders and CEP service providers through electronic data exchange
Connection to existing web shops and cash register systems through standard integration scenarios
Flexible and comprehensive warehouse processes for intralogistics with MDEs and connection of forwarding and CEP service providers